Dear Patient,
We hope this letter finds you and your family in good health. Our community has been through a
lot over the last few months, and all of us are looking forward to resuming our normal habits and
routines. While many things have changed, one thing has remained the same: our commitment to
your safety.
Infection control has always been a top priority for our practice and you may have seen this
during your visits to our office. Our infection control processes are made so that when you receive
care, it’s both safe and comfortable. We want to tell you about the infection control procedures we
follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association
(ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety
and Health Administration (OSHA). We follow the activities of these agencies so that we are up-
to-date on any new rulings or guidance that may be issued. We do this to make sure that our
infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes
to help protect our patients and staff. For example:
• Our office will communicate with you beforehand to ask some screening questions. You’ll
be asked those same questions again when you are in the office.
• We have hand sanitizer that we will ask you to use when you enter the office. You will
also find some in the reception area and other places in the office for you to use as
needed.
• You may see that our waiting room will no longer offer magazines, children’s toys and so
forth, since those items are difficult to clean and disinfect.
• Appointments will be managed to allow for social distancing between patients. That might
mean that you’re offered fewer options for scheduling your appointment.
• We will do our best to allow greater time between patients to reduce waiting times for
you, as well as to reduce the number of patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about
the steps we take to keep you, and every patient, safe in our practice. To make an appointment,
please call our office at 972-964-5928.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming
back our patients, neighbors and friends.
Sincerely,
Dr. Regina Powe and Team
Handicap Accessible